Company

Sniper Pest Control

Industry

Pest Control

Challenges

Sniper Pest Control had resorted to saving all job information on a file server in different folders. It was becoming was becoming increasingly difficult to locate and retrieve particular job information. Sniper Pest Control needed to slash paperwork and reduce data entry duplication

Sniper Pest Control wanted to reduce the time spent on administration and paperwork without changing the workflow that the employees were used to.

Business Analysis

Sniper Pest Control needed to become less dependant on paperwork and its administration and focus more doing what they were best at, i.e. treating pests!

Solution

A custom style job sheet was designed for Sniper Pest Control to mimic their old Microsoft Excel report that was used as a handout to their technicians.

The LogicJMS offered Sniper Pest Control management a monthly calendar view so that they can evaluate work capacity and allocate technicians on days that were less busy.

Business Benefits

Utilise the technicians to their capacity by analysing work schedule over the month

Improved quality by reducing manual typing errors

Very quickly find job attachments by searching in one location rather than going through Windows folders on the server

Achieved Outcomes

Approximately 300 minutes per day were saved in manual labour time. This equates to 25 hours per week which more than half the capacity of a full time employee.

Multiple staff members can be updating job information and performing scheduling at the same time.